• Sunday, July 23, 2017

Browsing the " improve customer satisfaction "

Bridging the Service and Sales Divide

Bridging the Service and Sales Divide

Service has become a critical source of revenue, but at many companies there is still a big disconnect between the service organization and the sales infrastructure that could be impeding revenue growth and leaving customer needs unaddressed. Many service technicians ...

Read more

Top 3 Field Service Trends for 2015

Top 3 Field Service Trends for 2015

The field service industry has changed. Not only for the customer, but also for field technicians. The service expectation is a “more for less” model, harnessed by the need for fast and friendly problem-solving. Many emerging field service trends from ...

Read more