• Wednesday, 20 June 2018

On-Demand Astea Webinar: Fix Your Technician Resource Gap

On-Demand Astea Webinar: Fix Your Technician Resource Gap

Did you know that 70% of service organizations will experience a field worker shortage in the next 5 – 10 years? Of the 70%, one-half are dealing with a retiring workforce now.  The field technician labor force shortage has consequences that ...

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Astea Webinar: Fix Your Technician Resource Gap

Astea Webinar: Fix Your Technician Resource Gap

  70% of companies will face a field service talent deficit from retirement in the coming 10 years. To fix the technician labor force shortage, you can either hire the next generation of field engineers—the millennials—or consider leveraging contingent or ...

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Video: How to Prepare Networks for the IoT Impact

The deciding factor between your service organization’s success or failure in 2018 can be defined in two small yet vastly important little words: Customer Experience. That is why 50% of organizations are using or exploring IoT to improve the Customer ...

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2018′s Biggest Field Service Transformation Opportunities

2018′s Biggest Field Service Transformation Opportunities

As a recognized leader in field service management software, Astea was proud to sponsor “The Future of Field Service 2018” special edition of Field Technologies Magazine. One of the edition’s most informative articles named the 3 biggest transformative opportunities for field ...

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