On-Demand Webinar Available! Click here to watch now.
During the past 5 to 10 years, “Mobile Empowerment” in the field service industry was targeted more at improving back office returns and efficiencies. But today, service organizations must look to the field in order to empower their field service technicians. Making life easier for field technicians means giving them technology that is powerful yet simple to navigate, designed with the user experience in mind, and offers instant access to information.
How will mobile workforce transformation evolve in 2018? Watch the on-demand webinar from Astea and Field Technologies with special guest Sumair Dutta from The Service Council as we explore next year’s biggest mobility trends!
During the webinar, we covered mobile trends including:
- What were the biggest mobile technology challenges and initiatives of 2017? How will they evolve in 2018?
- What will the mobile workforce look like in the next 5 years?
- What are field technicians’ favorite and least favorite parts of their jobs?
- How are service leaders prioritizing emerging technologies like AI, IoT, and AR?