• Wednesday, 20 June 2018

Shifting Focus: Using Mobile for Resolution, Revenue and Retention

Shifting FocusService priorities are changing, and so is the way people look at mobile. Major trends in mobile decision making – applications and devices – are being impacted by consumer behaviors and the changing dynamics of the field service workforce. In this podcast, brought to you by Astea and The Service Council, we explore some of these key field service and mobility trends and discuss how they will impact solution and application purchase plans.

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