• Thursday, January 18, 2018

Video: How to Prepare Networks for the IoT Impact

Video: How to Prepare Networks for the IoT Impact

The deciding factor between your service organization’s success or failure in 2018 can be defined in two small yet vastly important little words: Customer Experience. That is why 50% of organizations are using or exploring IoT to improve the Customer ...

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2018′s Biggest Field Service Transformation Opportunities

2018′s Biggest Field Service Transformation Opportunities

As a recognized leader in field service management software, Astea was proud to sponsor “The Future of Field Service 2018” special edition of Field Technologies Magazine. One of the edition’s most informative articles named the 3 biggest transformative opportunities for field ...

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Infographic: What Techs Want – How to Attract the Next Generation of Field Technicians

Infographic: What Techs Want – How to Attract the Next Generation of Field Technicians

  Did you know that for every 7 field technicians who retire, there are only 3 to replace them? As many service-driven companies know all too well, there is a global talent war being waged for the next generation of ...

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How Konica Minolta Healthcare Plans for Field Service Evolution

How Konica Minolta Healthcare Plans for Field Service Evolution

Konica Minolta Healthcare is an innovative healthcare company that has a clear vision for how it will evolve from a reactive to a prescriptive service model. The company delivers mission-critical imaging technologies including digital radiography, ultrasound, healthcare IT, and service solutions. The ...

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