• Monday, October 23, 2017

Astea is Frost & Sullivan’s Pick for the “Best Value” Mobile Workforce Management Solution

Astea is Frost & Sullivan’s Pick for the “Best Value” Mobile Workforce Management Solution

If your company sends service technicians into the field, then you need a Mobile Workforce Management solution. It’s mission critical for so many reasons: visibility into field techs, connecting mobile workers to the back office, exchange of real-time data for ...

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Astea Infographic: Keeping Pace with Service Technology

Astea Infographic: Keeping Pace with Service Technology

Selecting the right field service management software, deploying it effectively, and measuring its results can all pose challenges. Service companies face vital decisions in all stages of technology procurement that can have profound results post-implementation. Questions like ‘Should we purchase ...

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How Mobile and the Rise of Big Data are Changing Everything

How Mobile and the Rise of Big Data are Changing Everything

Is technology an afterthought at your company, or does it power your whole service organization? Regardless of how tightly your technology solution is aligned with your overall business strategy, you have to admit that it is nearly impossible to compete ...

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Knowledge Management for Service Excellence

Knowledge Management for Service Excellence

Competitive pressure and customer demands are forcing field service organizations to step up their game when it comes to the use of mobile technology and data analysis. While most service companies are using mobility to improve efficiency and productivity in ...

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