• Thursday, September 21, 2017

Astea Infographic: Keeping Pace with Service Technology

Astea Infographic: Keeping Pace with Service Technology

Selecting the right field service management software, deploying it effectively, and measuring its results can all pose challenges. Service companies face vital decisions in all stages of technology procurement that can have profound results post-implementation. Questions like ‘Should we purchase ...

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How Mobile and the Rise of Big Data are Changing Everything

How Mobile and the Rise of Big Data are Changing Everything

Is technology an afterthought at your company, or does it power your whole service organization? Regardless of how tightly your technology solution is aligned with your overall business strategy, you have to admit that it is nearly impossible to compete ...

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Knowledge Management for Service Excellence

Knowledge Management for Service Excellence

Competitive pressure and customer demands are forcing field service organizations to step up their game when it comes to the use of mobile technology and data analysis. While most service companies are using mobility to improve efficiency and productivity in ...

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Are you interested in driving outstanding customer experiences?

Are you interested in driving outstanding customer experiences?

If you answered yes, then you won’t want to miss our upcoming webinar on March 9th: “Getting the Right Prescription for Driving Outstanding Customer Experiences”. Digital technologies have driven radical change and disruption in the service sector. Customers are now seeking ...

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